Data Retention Policy
Last updated: December 30 2025
This Data Retention Policy describes how Csinnyquanta collects, stores, and removes personal and operational data. It applies to all users of our platform and services available at csinnyquanta.space. By using our services, you acknowledge the practices described in this document.
1. Purpose
We retain data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. This policy ensures that data is not held indefinitely and is disposed of in a secure and systematic manner.
2. Scope
This policy applies to all categories of data processed by Csinnyquanta, including data submitted by registered users, data collected automatically through platform usage, data shared during group sessions or collaborative activities, and data exchanged through support or communication channels.
3. Categories of Data We Retain
3.1 Account and Identity Data
This includes your name, email address, contact details, and any profile information you provide during registration or account management. This data is retained for the duration of your active account and for a defined period following account closure.
3.2 Service Usage Data
Records of how you interact with our platform, including session participation, feature usage, and activity logs. This data supports service improvement, security monitoring, and dispute resolution.
3.3 Communication Data
Messages, support requests, and feedback submitted through our platform or via email. This data is retained to maintain a record of interactions and to ensure continuity of support.
3.4 Payment and Transaction Data
Records related to purchases, subscriptions, and billing. Financial transaction data is retained as required for accounting, fraud prevention, and compliance purposes.
3.5 Technical and Diagnostic Data
Log files, error reports, IP addresses, browser types, and device identifiers collected automatically. This data is used for platform security, performance monitoring, and troubleshooting.
4. Retention Periods
The following table outlines the standard retention periods applied to each category of data. These periods may be extended where required by applicable legal obligations or ongoing disputes.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account and Identity Data | Duration of account plus 2 years after closure | Contractual obligation, legitimate interest |
| Service Usage Data | 12 months from date of collection | Legitimate interest, service improvement |
| Communication Data | 3 years from date of last communication | Legitimate interest, dispute resolution |
| Payment and Transaction Data | 7 years from transaction date | Legal and financial compliance |
| Technical and Diagnostic Data | 6 months from date of collection | Security monitoring, platform integrity |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent |
5. Criteria Used to Determine Retention Periods
Where specific retention periods are not defined, we determine appropriate retention durations based on the following criteria:
Necessity for service delivery: Data is kept for as long as it is needed to provide the services you have requested or subscribed to.
Legal and regulatory requirements: Certain categories of data must be retained for minimum periods under applicable laws. We comply with such requirements without retaining data beyond what is mandated.
Dispute resolution and enforcement: Data relevant to ongoing or anticipated disputes, claims, or enforcement actions may be retained until those matters are fully resolved.
Legitimate business interest: Where we have a legitimate and proportionate interest in retaining data - such as fraud prevention or platform security - we retain only what is necessary and for the minimum time required.
6. Data Deletion and Anonymisation
Upon expiry of the applicable retention period, data is either permanently deleted or anonymised so that it can no longer be linked to any individual. Anonymised data may be retained indefinitely for aggregated analytical purposes without restriction.
Deletion is carried out through secure processes that prevent recovery or reconstruction of the deleted data. Where data is held by third-party processors on our behalf, we require those processors to apply equivalent deletion standards.
7. User-Initiated Deletion Requests
You may request the deletion of your personal data at any time by contacting us using the details provided at the end of this policy. We will process your request in accordance with applicable data protection requirements and will respond within a reasonable timeframe.
Please note that some data may be exempt from deletion where retention is required by law, where the data is necessary to complete a transaction you have initiated, or where the data is needed to protect the rights and interests of Csinnyquanta or other users.
8. Data Held by Third Parties
Where we share data with third-party service providers - including payment processors, hosting providers, and analytics platforms - those parties are required to retain and delete data in accordance with our instructions and their own applicable legal obligations. We maintain agreements with all such parties that include data handling and retention requirements consistent with this policy.
9. Backups and Archived Data
Data held in backup systems or archives may persist for a short period beyond the primary retention period due to the nature of backup cycles. Such data is not actively used and is subject to the same deletion standards once the relevant backup cycle is complete. We maintain backup retention schedules that minimise the gap between primary deletion and backup removal.
10. Security During Retention
All retained data is protected by appropriate technical and organisational security measures throughout the retention period. Access to retained data is restricted to authorised personnel with a legitimate need. We review access controls and security measures regularly to ensure continued protection of stored data.
11. Changes to This Policy
We may update this Data Retention Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the date at the top of this document. We encourage you to review this policy periodically. Continued use of our services following any update constitutes your acknowledgement of the revised policy.
12. Contact Us
If you have questions about this Data Retention Policy, wish to exercise your data rights, or want to submit a deletion request, please contact us using the following details:
Csinnyquanta
12 Appletree Gr Oakhurst NSW 2761, Australia
Phone: +61 3 6231 0911
Email: support@csinnyquanta.space
Website: csinnyquanta.space